1. Information We Collect
We collect information you provide directly to us, such as when you create an account, generate stories, or contact us for support. This includes:
- Your child's name and age for story personalization
- Story preferences and interests
- Email address for account management
- Payment information for subscription services
2. How We Use Your Information
We use the information we collect to:
- Generate personalized stories for your child
- Provide and maintain our services
- Process payments and manage subscriptions
- Send you updates and support communications
- Improve our AI storytelling technology
3. Child Privacy (COPPA Compliance)
We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA):
- We do not knowingly collect personal information from children under 13
- All accounts must be created and managed by parents or guardians
- Children's names are used only for story personalization
- We do not sell or share children's information with third parties
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information
- Secure payment processing through trusted providers
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations (under strict confidentiality agreements)
6. Your Rights and Choices
You have the right to:
- Access and update your account information
- Delete your account and associated data
- Request a copy of your personal data
- Opt out of marketing communications
- Request correction of inaccurate information
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will delete your information upon account deletion or as required by law.
8. International Users
If you are located outside the United States, please note that we transfer, process, and store information in the United States. By using our services, you consent to this transfer.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of SnuggleTales after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
- Email: privacy@snuggletales.com
- Address: SnuggleTales Privacy Team, [Address]
- Phone: 1-800-SNUGGLE